Frequently Asked Questions

How  can I reset my password?


To reset your password, log out from SIMNET, and on the login page click on 'I forgot my password'. Enter your account email address to receive a password reset email.




Which browsers are supported?


SIMNET currently supports the Chrome browser exclusively.




How can I contact support?


Send us an email using the contact form found on the site's homepage.




Which controllers can I use with SIMNET?


Some drone transmitters (such as the FRSky Taranis) have joystick support, and can be configured for use within SIMNET. If your drone transmitter does not have this feature, you can use a USB dongle (such as this one) to interface your transmitter to the computer through the USB port. Otherwise you can use virtually any other controller which is recognized by your operating system as joystick or gamepad, such as an XBox controller.




Can you import existing CAD designs to SIMNET Designer?


The analysis done by SIMNET is not based on the 3D model itself, but the design specifications entered through the user interface. For this reason, it is not posisble to import existing 3D design into SIMNET. However, you can use the 'Reference Image' feature to load top, front and side images of an existing design, to help you quickly re-create the aircraft within SIMNET.




Does my subscription include technical support?


All subscriptions include email techincal support five days a week. SIMNET Designer subscribers receive prioritized support. We usually reply to support questions within 24 hours.




How does the subscription model work?


SIMNET is offered through a Software as a Service (SaaS) licensing model, which means users subscribe and pay periodically through a subscription to gain access to the service.

To subscribe to SIMNET, go to the Pricing page and select your desired plan, then submit your payment through the checkout form. The subscription will automatically renew at the end of each plan period. Each license provides access to one concurrent SIMNET instance, on any computer.
You may cancel automatic renewal from your Subscription Plans page at any moment. Once the subscription period ends, you will lose access to the account, but the account and its data will remain, and can be re-accessed by subscribing again.




Which algorithms does SIMNET use to predict the aircraft performance?


SIMNET relies on the proprietary Typhon Physics Engine to predict the flight dynamics and performance of arbitrary drone configurations. You can learn more about the various analysis algorithms used in the Technical Overview page.